Shipping & Returns
COVID-19 SHIPPING POLICY
- Free Shipping on purchase of goods worth Rs.1000 or more across India.
- Goods are usually delivered within 4 - 12 days on an average. (Dispatched in 2-8 working days and shipping time 2-7 days + or - 2 days). (There could be slight delays in shipping due to Covid and limited man power)
- Free Lifetime repairs. (Both side shipping is to be paid by the customer. Goods will only be eligible for repairs in case goods are not damaged due to water, moisture, storage for a long time in damp area or due to mishandling by customer.)
- Update within 10 days of receiving the product in case of exchange or returns. (Only applicable in case where there is no personalisation on goods, goods were not bought under any discounts, coupon code or gifts.)
- We do not accept cancellation on goods with personalisation as we immediately start processing the goods and there is a good chance we have already embossed your initials on a product within few hours of placing the order.
- Goods should be in unused condition with all packing, dust bags and tags to be eligible for exchange or a refund. (It is at our discretion to reject a return if it seems in a used condition, scratched, spoiled or not fit for reselling.)
- Customised or Personalised products cannot be exchanged or returned under any circumstances and are considered final sale.
- Goods bought during an ongoing sale, discount, promotion or a free gift etc are not eligible for exchange or returns and are considered as final sales.
- All disputes subject to Delhi Jurisdiction only.