Shipping & Returns
COVID-19 SHIPPING POLICY
- Free Shipping on purchase of goods worth Rs.1000 or more across India.
- Goods are usually delivered within 4 - 12 days on an average. (Dispatched in 2-8 working days and shipping time 2-7 days + or - 2 days). (There could be slight delays in shipping due to Covid and limited man power)
- 3 years warranty and repairs. (Both side shipping is to be paid by the customer. Goods will only be eligible for repairs in case goods are not damaged due to water, moisture, storage for a long time in damp area or due to mishandling by customer.)
- Update within 8 days of receiving the product in case of exchange or returns. (Only applicable in case where there is no personalisation on goods, goods were not bought under any discounts, coupon code or gifts.) (Refund and returns not applicable on Apple Watch straps, Only exchange with same or higher amount.)
- We do not accept cancellation on goods with personalisation as we immediately start processing the goods and there is a good chance we have already embossed your initials on a product within few hours of placing the order.
- (Refund and returns not applicable on Apple Watch straps, Only exchange with same or higher amount.)
- Goods should be in unused condition with all packing, dust bags and tags to be eligible for exchange or a refund. (It is at our discretion to reject a return if it seems in a used condition, scratched, spoiled or not fit for reselling.)
- Customised or Personalised products cannot be exchanged or returned under any circumstances and are considered final sale.
- Goods bought during an ongoing sale, discount, promotion or a free gift etc are not eligible for exchange or returns and are considered as final sales.
- Refund and returns not applicable on Apple Watch straps, Only exchange with same or higher amount.
- All disputes subject to Delhi Jurisdiction only.
SHIPPING & RETURNS POLICY ON INTERNATIONAL ORDERS.
- International shipping is calculated and charged at the time of checkout.
- We do not offer returns or exchange on international orders. So in case of doubt please get in touch with us before placing your order.
- Goods once sold are considered as final sales as there is no way of getting the products back to India.
- All custom duties, import duties or any other kind of taxes, fees are to be borne by the customer. We will not be responsible for any taxes, duties or fees at the time of delivery.
- Prices displayed are excluding of shipping, duties, import taxes, customs or any other form of fees etc.